1. Welcome, Icebreaker & Objectives (30 mins)
   • Why Train the Trainer?
   • Challenges of training existing employees and new starters.
   • Course outcomes.
   • Icebreaker: “Best & Worst training experiences”.
2. Understanding How Adults Learn (60 mins)
   • Adult learning principles.
   • Learning preferences such as VARK or Honey & Mumford, with an optional short quiz.
   • Memory, retention and cognitive load, and keeping things simple.
   • How this impacts session design.
3. Training Needs Analysis (45 mins)
   • Identifying skill gaps.
   • Training versus coaching versus teaching.
   • Scoping a training requirement.
4. Designing Engaging Training (75 mins)
   • Writing learning outcomes.
   • Chunking content.
   • Selecting the right delivery methods.
   • Creating inclusive training.
   • Using stories, demonstrations and activities.
   • Activity: Create a session plan in small groups.

Lunch (45 mins)

5. Delivering Training Effectively (75 mins)
   • Presentation skills.
   • Questioning techniques.
   • Managing group dynamics.
   • Handling difficult situations.
   • Encouraging participation from Gen Z learners, optional extension tailored to early careers.
6. Micro-Teach Sessions (60–75 mins)
   • Each participant delivers a 5 to 10 minute session they designed earlier.
   • Peer and trainer feedback using a consistent model.
   • Reflection on strengths and growth points.
7. Assessment, Feedback & Evaluation (30 mins)
   • Formative versus summative assessment.
   • Checking understanding.
   • Evaluating a training session.
8. Wrap-Up, Action Planning & Next Steps (15 mins)
   • Personal action plans.
   • Useful resources.
   • Q&A.