Harnessing the Power of a Multi-Generational Workforce

A professional training course for groups of 8 or more, delivered in your offices or at a venue of your choice.

Overview

Today’s workforce is more diverse in age than ever before. With Baby Boomers, Generation X, Millennials/Generation Y and Generation Z all working side-by-side, businesses have a unique opportunity to harness a rich blend of perspectives, experiences and skills. However, different values, communication styles, motivators and preferences can sometimes create misunderstandings or inefficiencies.

This highly interactive workshop helps participants understand who the generations are, what drives them, and how to create an environment where all ages thrive. Through practical activities, reflective exercises and discussion, we explore age-related assumptions and unconscious bias, and uncover strategies for improving communication, feedback, motivation and collaboration across generations.

By the end of the course, delegates will be equipped to build a cohesive, productive and future-focused workforce where generational differences become strengths, not barriers— ultimately contributing to high performance and business success.

Resources

Description

Full Day Course
  • Understanding the Generations in Today’s Workplace: An introduction to Baby Boomers, Gen X, Millennials/Gen Y and Gen Z – their defining characteristics, values, expectations and workplace preferences.
  • Unpacking Age-Related Stereotypes & Unconscious Bias: How assumptions about age influence decisions, communication and opportunities. Practical strategies for identifying and reducing generational bias.
  • Intrinsic & Extrinsic Motivators Across Generations: Exploring what motivates each generation and how leaders can adapt their approach to engage a diverse workforce effectively.
  • Communication & Feedback Styles: Understanding different generational preferences for giving and receiving feedback. Techniques for delivering communication that resonates across age groups.
  • Leveraging Generational Strengths for High Performance: How to identify and utilise the strengths, skills and knowledge unique to each generation.
  • Creating a Unified, Collaborative Culture: Tools and approaches for blending multi-generational teams, improving collaboration and building trust.
  • Action Planning: Aligning learning with your organisation’s vision, mission and values to embed positive workplace behaviours.

½ Day Condensed Session
  • Overview of generational differences
  • Age-related bias and its influence on workplace decisions
  • Motivators across generations
  • Communication and feedback essentials
  • Practical tools to improve cross-generational working

Who Is This Course For?

This course is ideal for anyone responsible for leading or working within diverse teams, including:

  • People Managers & Team Leaders
  • HR Professionals & Business Partners
  • Early Careers Leads & Learning and Development Teams
  • Senior Leadership Teams

Additional Information

This course can be aligned to any organisation’s vision, mission and values, ensuring the learning translates seamlessly into your workplace culture.
Helen Russell

Helen Russell

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